In the high-stakes world of insurance, two functions sit at the very heart of profitability and customer satisfaction: underwriting and claims management. For decades, these processes have been hampered by siloed data, manual workflows, and legacy systems that slow down decision-making and increase operational costs. But a seismic shift is underway. Leading insurers […]
The insurance sector in Southern Africa is undergoing rapid digital transformation. With increasing regulatory scrutiny, evolving customer expectations, and competition from insurtech disruptors, insurers must modernize their operations. An Enterprise Resource Planning (ERP) system can streamline processes, improve compliance, and boost profitability—but implementation comes with unique challenges in this region.
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